General Inquiry
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General Questions
You might be wondering…
For general wellness care during our daytime practice hours, yes! You can request an appointment through our mobile app, our online chat box below, or by contacting us at (252) 649-3649 (call or text!).
All dogs must be leashed and under owner control while in the waiting area or exam rooms. Retractable leashes MUST BE LOCKED at a length no greater than six feet for the entire duration of your visit, and while anywhere on our property, including the relief area.
Cats must be in an appropriate carrier, or on a leash.
We make a sincere effort to see every client on time, however the occasional appointment delay is inevitable due to unforeseen circumstances or emergencies. We ask for your timely arrival in order to aid us in keeping our schedule on track throughout the day.
Payment is required at the time services are rendered. We accept all major credit and debit cards, digital wallets, Scratch Pay, Trupanion Pet Insurance, Cherry Payment Plans, and cash. We do NOT accept personal checks. We do NOT accept Care Credit. View all of our client policies here.
Don’t forget to ask us about choosing a Care Plan that’s right for you and your pet! These flexible pet care plans designed to keep your pet healthy all year long have built-in discounts & instant account credit to be used toward your pet’s healthcare needs, PLUS 24/7 pet advice!
While staff is on site 24-hours to care for hospitalized patients, we are not open to the public for emergency intake at all hours.
We are OPEN around-the-clock starting at 7:00 AM on Tuesday, until 7:00 AM on Monday.
We are CLOSED for intake on Mondays. Staff is on site for medication pick-up, technician appointments, transfer of hospitalized pets, or as previously arranged.
If you’re not sure whether your pet is experiencing an emergency, please call. Our phones are answered 24-hours/day and we may be able to help determine if your pet should be seen immediately, or if we can schedule an appointment during our regular business hours. Critical emergencies after intake is closed may still be seen at the attending doctor’s discretion.
If you require emergency veterinary care while we are closed, please contact:
The Emergency Pet Hospital of Craven-Cartaret: 1301A E Main St, Havelock, NC 28532, Phone: (252) 444-1399
Swansboro Animal Hospital Emergency and Trauma Center: 130 Phillips Loop Rd, Swansboro, NC 28584, Phone: (910) 839-5934
Since we are a for-profit company, we cannot accept volunteers. If you are looking for a volunteer opportunity in small-animal care, we recommend Colonial Capital Humane Society, which is a registered 501(c)(3) non-profit that relies on volunteers to carry out their mission. You can complete a volunteer application directly on their website.
We do allow opportunities for shadowing and externships for students interested in pursuing a career in veterinary medicine. Shadowing is permitted for a maximum of 40 hours. You must be at least 16 years old and your parent/guardian will be required to sign a waiver. You will not be permitted to handle any animals.
1st through 4th year veterinary school students, and technicians enrolled in an accredited program, may be permitted to complete their externship with us. We give students the opportunity to work in either small animal general practice, emergency practice, or both. You must be currently enrolled at an accredited institution, have a clear curriculum of learning requirements to complete during this time, and your school must sign off on your participation. DVM students will also need to provide proof of liability insurance.
Shadows and externs will be considered on a case-by-case basis. If interested, email us at hi@verdigrispets.com with your information and specific request.
Paw-sitive Vibes Only →
Modern Pet Care
With all new, top-of-the-line equipment and a gorgeous new facility, we’re modernizing the entire pet care experience. Our hybrid primary-and-emergency care model eliminates day-to-ER transfers, reducing stress on both pets and owners, while also allowing for consistency in treatment planning and standard of care.
